Contact PianoProfit
Have a question about a product, need help with your order, or just want to say hello? We are real people and we respond quickly. Reach us on any of the channels below.
Step 1: Check your spam or junk folder — the email sometimes lands there. Step 2: Make sure you checked the correct email address you used at checkout. Step 3: If it is still not there — WhatsApp us with your name and payment confirmation and we will sort it out immediately.
Our products are digital and delivered instantly, so we operate a no-refund policy as a general rule. However if you were charged twice, never received your product despite a correct email address, or received something significantly different from what was described — WhatsApp us within 7 days and we will make it right. See our full Terms & Conditions for details.
Download a free PDF reader app — Adobe Acrobat Reader works on both Android and iPhone and is completely free. Once installed, open the email again and tap the download link. The PDF will open directly in the app. If you still have trouble — WhatsApp us and we will walk you through it.
Yes — Alex Quayson offers limited private coaching slots for serious musicians who want personalised guidance. WhatsApp us to ask about availability and pricing. Slots are limited so we cannot guarantee immediate availability.
We are open to meaningful partnerships, collaborations, and affiliate arrangements. Send us an email at hello@pianoprofit.com with a brief description of what you have in mind. We read every email and respond to all serious enquiries.
We are currently working on several full courses including the Teaching Business Course, YouTube Course, Worship Keys Masterclass, and Backing Tracks Pack. Follow @pianoprofitgh on Instagram and @pianoprofits on Facebook for launch announcements — or WhatsApp us to be added to the waitlist for early access.
PianoProfit is a proudly Ghanaian music education brand. We serve musicians across Ghana, Nigeria, and the African diaspora worldwide. Our products are designed specifically for the African church musician — priced in Ghana Cedis, built for our context, and rooted in our gospel music culture.
Business Hours: Monday – Saturday · 8:00am – 8:00pm GMT